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Pay with Fi
Automate
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Accounts
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About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Transaction Issues
I paid a merchant using Fi, but didn't receive the product or service. What do I do?
You need to contact the merchant for this.
But before that, check your transaction history. Note down the reference number for the purchase. And share this with the merchant.
related faq’s
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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