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Pay with Fi
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Accounts
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Scan QR to get the Fi app
About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Transaction Issues
How do I report a fraud?
The quickest way to report unusual transactions is to contact us.
If you need help, chat instantly with Fi's customer care team here.
- Tell our Customer Care agent what happened in complete detail.
- Note down the ticket number shared by the agent.
What happens next?
The agent will immediately start working with our banking partner to investigate and resolve this.
We'll do everything we can to help you figure things out.
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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