Frequently Asked Questions

FAQarrow iconTransactionsarrow iconTransaction Issues

Transaction Issues

How do I report a fraud?

The quickest way to report unusual transactions is to contact us. 

If you need help, chat instantly with Fi's customer care team here. 

  • Tell our Customer Care agent what happened in complete detail.
  • Note down the ticket number shared by the agent.

What happens next?

The agent will immediately start working with our banking partner to investigate and resolve this.

We'll do everything we can to help you figure things out.