Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Fi is a money management platform that re-imagines the banking experience in India. The Federal Bank Account offered through our App, is a digital bank account that gives you the fastest way to open a bank account online.
You can do everything from the Fi App, including p2p payments, fund transfers, bill payments, and more, with features to automate every action. You also get a Debit Card, spends insights and tools to grow your investment and earn rewards.
Here's how you can raise a dispute on the Fi app:
Tap on the 'Pay' section of the homepage
Tap 'All Transactions'
Choose the transaction against which you'd like to raise a dispute
Tap 'UPI Help / Get Help'
Tap 'Raise Dispute'
Answer a few questions related to the dispute
Tap 'Submit'
For any further queries, feel free to contact our customer care team at 080-47485490.