About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Transaction Issues
How do I raise a dispute on a transaction?
Here's how you can raise a dispute on the Fi app:
Tap on the 'Pay' section of the homepage
Tap 'All Transactions'
Choose the transaction against which you'd like to raise a dispute
Tap 'UPI Help / Get Help'
Tap 'Raise Dispute'
Answer a few questions related to the dispute
Tap 'Submit'
For any further queries, feel free to contact our customer care team via chat or write to us at help@fi.care.
related faq’s
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app