Frequently Asked Questions

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Fund Transfer
Is there a cool off period or transaction limit after I change my device?

Yes, there's a cool-off period. It's applicable if you've recently changed the registered device — on which you use our banking platform. 

We'll place a temporary transaction limit of ₹5000 on your Savings Account for security purposes. It will last for 24 hours after you've registered a new device.

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Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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