Frequently Asked Questions

FAQarrow iconTransactionsarrow iconFund Transfer
Fund Transfer
How do I send money using the Fi app?
  • Tap on the Pay icon on the Fi Home screen. You will see the following options:
    Scan QR | Bank Transfer | Mobile Number | UPI ID.   
  • Once you've chosen your transfer method, follow the simple on-screen instructions, and send money.

Need to Know: The Fi app also supports debit card/credit card payments.
If you need help, chat instantly with Fi's customer care team here.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app