Frequently Asked Questions

FAQarrow iconTransactionsarrow iconFund Transfer
Fund Transfer
How do I send money using the Fi app?
  • Tap on the Pay icon on the Fi Home screen. You will see the following options:
    Scan QR | Bank Transfer | Mobile Number | UPI ID.   
  • Once you've chosen your transfer method, follow the simple on-screen instructions, and send money.

Need to Know: The Fi app also supports debit card/credit card payments.
If you need help, chat instantly with Fi's customer care team here.

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app