My account was downgraded to Salary Basic incorrectly. What should I do?
If you believe your downgrade was incorrect, please reach out to our customer support team via phone, in-app chat or email us at help@fi.care. We can check and escalate the issue for review.
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.