Frequently Asked Questions

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General Enquiries
How can users retain access to the Salary Program?

Users can retain access if their employer partners with Fi. Users can share their HR representative’s details with Fi to initiate this process. Individual salary users will not be able to retain access to the salary program. To get higher rewards, they can maintain higher balances on a different tier. 

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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