Frequently Asked Questions

FAQRewardsOffer Redemption

Offer Redemption

Redeemed an offer for merchandise but didn't receive an invoice

Hmm, you won't find one.

Here's why: This is part of our rewards programme; and not something you purchased.

I redeemed an offer for merchandise. I'm yet to receive it.

Fi partners with the best to secure your money

ISO 27001:2022

Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.

Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.

Fi itself is not a bank and doesn’t hold or claim to have a banking license.

FAQRewardsOffer Redemption

Offer Redemption

Redeemed an offer for merchandise but didn't receive an invoice

Hmm, you won't find one.

Here's why: This is part of our rewards programme; and not something you purchased.

I redeemed an offer for merchandise. I'm yet to receive it.

Fi partners with the best to secure your money

ISO 27001:2022

Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.

Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.

Fi itself is not a bank and doesn’t hold or claim to have a banking license.

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Frequently Asked Questions

Offer Redemption

Redeemed an offer for merchandise but didn't receive an invoice

Fi partners with the best to secure your money

Offer Redemption

Redeemed an offer for merchandise but didn't receive an invoice

Fi partners with the best to secure your money