About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Offer Redemption
I redeemed my Fi Coins for an offer. The coins have been deducted, but I can't see the offer in Collected Offers
That shouldn't have happened – we're sorry.
Sometimes the Fi-Coins get deducted, and the offer might have unlocked for you! But, the system takes time to tell you that.
- Head to My Rewards and check on actual point deduction
- After this, could you please verify if any offer is unlocked at the Collected Offers section.
If you still don't see it, contact our Customer Care Centre.
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app