About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Offer Redemption
I redeemed an offer for merchandise. I'm yet to receive it.
Uh-oh! That's not supposed to happen.
Rest assured – we will make sure your reward reaches you on time.
Have you received an SMS from us with the tracking number for your package?
Ideally, it should arrive on your device 2-4 hours after you've redeemed the offer.
If not, please ping us on the in-app chat or mail us at help@fi.care for assistance.
They will sort things out for you.
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app