Frequently Asked Questions

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Offer Redemption
I'm having issues with a redeemed offer

That must have been annoying, sorry!
Please reach out to Fi Money customer support via chat or write to us at help@fi.care— we will help you figure things out pronto!

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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