Frequently Asked Questions

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Fi-Points

What happens if my credit card billing cycle spans July and August?

You might see a mix of Fi-Coins (for July) and Fi-Points (for August).
Don’t worry — Fi-Coins will be auto-converted and your final reward value will be accurate.

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2022
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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