Frequently Asked Questions

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Fi-Points

What are Fi-Points and what is their value?

Fi-Points are the new and improved rewards on Fi. They replace Fi-Coins starting August 2025 and make rewards simpler, more valuable, and easier to track.
Each Fi-Point is worth ₹0.25 — so just 4 Fi-Points = ₹1
You earn Fi-Points based on how you use Fi — debit card, credit card, UPI, and more

Want to earn more Fi-Points?
Join a higher Fi-Plan (Plus, Infinite, Prime, Salary) or get a Fi-Federal Credit Card to start earning. Earn Fi-Points via UPI with Fi, Fi-Federal Debit Card and Fi-Federal Credit Card spends.

Check the Rewards Page and our Terms & Conditions to see how your actions translate into Fi-Points. Fi-Points conversion rates are indicative and may vary based on the mode of redemption chosen.

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2022
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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