Frequently Asked Questions

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Fi-Coins
Where can Fi-Coins be spent?

There are lots of places to use your Fi-Coins!

You can spend your Fi-coins to get up to 50% OFF on your favourite brand vouchers like Amazon, Zomato, Myntra, Uber, you name it. 

You can convert your Fi-Coins to Travel Miles points & get discount on your next flight. The rewards on your Fi app are refreshed frequently, so there is always something new! 

Additionally, you can also redeem your Fi-Coins for cash. Cash redemption offers are not permanent and can change from time to time. 

You can find all of the above options on the Offers Page. Scroll down on the Home screen of the app and click on 'Spend your Fi-Coins' to view the available offers.

There are redeemable offers displayed along with terms and conditions.  

If you need help, chat instantly with Fi's customer care team here

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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