Frequently Asked Questions

FAQarrow iconRewardsarrow iconEarn Rewards
Earn Rewards
I just grew a Money-Plant and chose a reward. I don't see it in my account yet

Uh-oh! That should not have happened.

Please check the Rewards Page.

Sometimes rewards could take up to 30 mins to get processed. 

 

If you cannot find it there, the claim might have gotten reversed.

Go to the 'My Rewards' section and do try to grow the Money-Plant again!

Once you've verified this, please reach out to oiur customer support via chat or write to us at help@fi.care. They will help you figure things out pronto!

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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