Frequently Asked Questions

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Earn Rewards
How do Fi Rewards work?

We don't work in mysterious ways! No carrots dangling here.

Use Fi regularly to make intelligent financial decisions – and earn Rewards. 

Rewards may take the form of: 

  • Smart Deposits: We help you save more – by adding money into your existing flexible fund!
  • Fi-Coins: Core of our Rewards programme.

We also have curated offers for our users.

Essentially, cool stuff or experiences, earned in exchange for Fi-Coins.

Sometimes, we'll let you choose between two rewards.

We reveal such Choice Rewards by using a Money-Plant.  

For example: Would you rather 'Win ₹500 Fi-Coins now' OR 'Save ₹200 into your Smart Deposit'. 

Remember, 'with great power, comes great responsibility'.

Searching for a catalogue of Offers you've redeemed or collected so far? 

Head to 'Collected Offers'.  

Need to check your total Rewards earnings on Fi? 

'My Rewards' section has the answer.

It tells you about: Rewards you've won, your Earnings, your Fi-Coins, and so on. 

Every Reward has its unique set of rules or 'Terms & Conditions'. 

Don't roll your eyes yet! We write in plain English – no legal jargon.

Excited to begin? 

Check out 'Way to Earn Rewards' in our Rewards Page.

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Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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