Frequently Asked Questions

FAQarrow iconReferralsarrow iconReferrer Rewards
Referrer Rewards
My friend signed up for Fi, but I didn't get a reward

Hmmm... sorry about that. There could be several reasons why this happened.

We'll list out a few here:

  • Each referral code is unique. Your friend may have used another one instead of the one you provided.
  • Once they've signed up — they might have not added funds (₹3000 or more) within 7 days, or added it after 7 days.
  • You're rewarded for the first 40 referrals and you probably got 40 referral rewards already. That's amazing, but that's also the limit.

That said, all our referral rewards get refreshed from time to time. So, consider spending a minute to check out our super-simple T&Cs related to such offers.

In case your scenario doesn't match any of these situations, feel free to get in touch with Fi money customer care at 08047485490 or on our in app chat.

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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