Frequently Asked Questions

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Info & Troubleshooting
How do I update my email ID?

To update your email address in the Fi app, follow these steps:

  1. Go to Profile > Click on About Me > Tap Contact Details.
  2. Tap your email > Logout to update.
  3. Enter your new email and tap Update.
  4. Complete the identity verification process.
  5. Log back in with your new email.

Note: You can’t change your email again for 7 days after updating it.

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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