About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Info & Troubleshooting
If I get a new phone, how do I access the Fi app on it?
You can quickly re-access Fi on your new phone with the below steps:
- Install the latest version of the Fi app on your new device.
- Tap on ‘Log in’.
- Enter the phone number or email ID that’s currently linked to your account.
- For security reasons, next, we’ll verify your identity. After which, we’ll update your device details too.
Need To Know: After we’ve completed your device update, you won’t be able to use your Savings Account from your old device.
Before you update your details: Make sure that your ATM Card is activated & you've set a Card PIN. Also, ensure that you haven't frozen/suspended your card.
related faq’s
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app