Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Fi is a money management platform that re-imagines the banking experience in India. The Federal Bank Account offered through our App, is a digital bank account that gives you the fastest way to open a bank account online.
You can do everything from the Fi App, including p2p payments, fund transfers, bill payments, and more, with features to automate every action. You also get a Debit Card, spends insights and tools to grow your investment and earn rewards.
Our video verification tech works best if you are in a well-lit place.
Just ensure that you're in an area with good connectivity.
If the issue still persists after you have tried these steps, please feel free to call Fi Money customer care at 08047485490 or on our in app chat.
Need to Know: Why is video verification required?
It's our way of checking if anyone is impersonating you — to open an account.