Info & Troubleshooting
How do I update my phone number?
That's an easy fix.
To update your mobile number in the Fi App, follow these steps:
Open the Fi App and go to Profile > About Me > Contact Details.
- Tap your current mobile number and select Edit Contact Details.
- Click Logout to begin the update process.
- Enter your new mobile number (linked to your Aadhaar) and tap Update.
- Complete the identity verification process, which includes:
- Device Registration (DR): Register your device to enhance security.
- Liveness Check: Confirm you're a real person by performing a liveness check.
- E-KYC: Complete the Electronic Know Your Customer process to verify your identity.
- Debit Card PIN Validation: Enter your Debit Card PIN to authenticate and secure the process.
- Once all steps are completed, your mobile number will be updated.
- Log back into the Fi App with your new number.
Important Note: You can only update your phone number once every 6 months.
If you need help, chat instantly with Fi's customer care team here.