Frequently Asked Questions

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Info & Troubleshooting

How do I update my email ID?

To update your email address in the Fi app, follow these steps:

  1. Go to Profile > Click on About Me > Tap Contact Details.
  2. Tap your email > Logout to update.
  3. Enter your new email and tap Update.
  4. Complete the identity verification process.
  5. Log back in with your new email.

Note: You can’t change your email again for 7 days after updating it.