About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Info & Troubleshooting
Can I update my phone number, email ID or device if my card is not active?
You can. But the process depends on your ability to access the Fi app!
If you currently have access to the Fi app:
Please activate your card and set your ATM Card PIN before changing your device or updating your phone number/ email ID.
If you are logged out or can't access the Fi app:
- Place a call to our banking partner's self-help line. You can reach Federal Bank's IVR at 0484-2866700.
- After card activation is complete, you can log in to the Fi app.
- Be sure to enter the new details that require linking to your account.
- After you've provided these details, we'll verify your identity.
- For security reasons, the verification process includes a short video recording & your ATM Card PIN.
Once the procedure is complete, we'll update your details.
Now, you can log in to the Fi app once again.
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app