Frequently Asked Questions

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Account Info
How do I reset my UPI PIN?

Easy. Head to the 'My Accounts' section in your Profile Page. Tap on your Savings Account. 

  • Select Change UPI PIN. 
  • You'll arrive at a screen monitored by the National Payments Corporation of India
  • Follow the simple on-screen instructions and you can change your UPI PIN

Please note: If you reset your UPI PIN, the UPI PIN for any connected Federal bank accounts (including other partner neobank accounts), will also change.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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