Frequently Asked Questions

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Fees and Charges
Will I be charged for a debit card?
  • Virtual Debit Card is free for Prime/Infinite/Plus/Standard users. ₹399+GST will be charged for Regular users (not applicable if physical card is issued)
  • If you are a Regular or Standard or Plus or Infinite or Prime plan user and want a physical debit card — there would be a charge of ₹299+GST.
  • Infinite, Prime and Salary plan users will get their first physical Debit Card for free.

NOTE: If you're a Regular or Standard or Plus plan user, upgrade to a higher plan (Infinite/Salary/Prime) to get a free Debit Card (first card).

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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