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Frequently Asked Questions
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FAQ
Onboarding
Onboarding
Sign up Info
Can anyone open a Federal Bank Savings Account through Fi without a PAN card?
I already have an account with Federal Bank. Can I create another Federal Bank Savings Account through Fi?
Which email ID do I use to sign up for Fi Money?
Verifying your work status
Why does Fi Money need my credit report?
My company is not listed on Fi money. What should I do?
Why is my work email ID needed for Fi Money?
Why should I link my Gmail account with Fi Money?
Why was my application for a Federal Bank Savings Account on Fi rejected?
Troubleshooting
My PAN card is not being accepted
I didn't receive my Aadhar OTP
I'm stuck after entering my date of birth. What do I do?
The address in my KYC record is incomplete. What do I do?
Privacy
Why does Fi need access to SMSes and Phone state permissions?
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