Frequently Asked Questions

FAQarrow iconOnboardingarrow iconTroubleshooting
Troubleshooting
The OTP verification of my Aadhaar failed

Oops, that shouldn't have happened! 

 

On rare occasions, the systems in place at the Unique Identification Authority of India (UIDAI) or our partner bank may experience service issues. Please retry in some time. ⏰

 

When you do, follow the on-screen instructions. You'll be able to open a Federal Bank Savings Account on Fi in minutes!

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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