Uh-oh! Here's how this can get sorted out. 

• Make sure you're using an Aadhaar-linked phone number. In case your number is not linked, consider doing so. It's an expectation from the Unique Identification Authority of India (UIDAI). 
• Once your contact number's linked, retry signing up on Fi. 
• Enter the OTP you receive during our sign up process. 

Pro Tip: By completing our four-minute-long Live Video KYC, you can enjoy all the features of a full Savings Account. It includes enabling seamless large-value fund transfers (over ₹ 1 lakh).

If you need help, chat instantly with Fi's customer care team here.