Frequently Asked Questions

FAQarrow iconJumparrow iconWithdrawal
Withdrawal
I had raised one withdrawal request. Yet, I see: Over two deposits have arrived in my account.

Ah yes, there is a logical explanation for this! It occurs when a user's withdrawal amount is split across two or more investment plans: When such users place one withdrawal request, they receive two separate deposits in their Federal Bank Savings Account on Fi.

 

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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