Frequently Asked Questions

There could be 2 reasons why you aren’t getting access. 

First - Your full KYC records may not be available on CKYC database. Jump is currently only supported for users where your record is available on CKYC. Usually, this activity is done by registered intermediaries such as mutual fund KRAs (KYC Registration Agency) or Banks. 

Second - You have already invested ₹10 lakh or more in this Financial year across any other platforms where Liquiloans is a partner. This being a regulatory prescribed limit, we cannot allow you to invest any further in this Financial year.

If you belong to either of the above categories, we will notify you when you become eligible for Jump.

I had received access to the product, but now I am not allowed to invest

Jump is a limited investment opportunity. If you had received access earlier but cannot invest now — it may be because the investment window has closed.

If the option to invest opens up again, we will notify you with an in-app message.