Frequently Asked Questions

FAQarrow iconJumparrow iconGetting Started
Getting Started
How can I get access to Jump?

Jump is only open to a select few users.To get access to the product, you should: 

Be a verified user on Fi i.e. full KYC account holder

If you do not qualify for access right now, don't worry! You can increase your chances of gaining access to Jump by completing your pending Video KYC verification (if applicable).

To know if you have access or what you can do to get it, you can go to the “Jump” section in our app and tap on “Start investing”.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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