Frequently Asked Questions

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General Enquiry
What is the Cooling-off or Look-up period?

It's a grace period of 3 days starting from the actual loan disbursement date. During this time, you can choose to change your mind and close the loan without incurring any extra charges or penalties.

Note: The processing fee (including 18% GST) collected by our lending partner during loan disbursal — will not be refunded & will still need to be paid upon loan closure.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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