Frequently Asked Questions

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About Insights
Do you remove refunds while calculating my spend?

Yes! 

Whenever we can identify those tricky little things. And also because there's no point in feeling worse than we already do about spending. 

With some retailers, refund mails don't have the detail we need. Once they do report them, we'll remove these refunds, and you will feel better ;)

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Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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