Frequently Asked Questions

FAQarrow iconFrozen Accountarrow iconLEA-Related Account Freeze

LEA-Related Account Freeze

Why is my account frozen?

Your account is frozen due to a complaint filed by a Law Enforcement Authority, such as the police or basis court order, typically relating to an investigation or cyber crime complaint.

For further information about your frozen account, please check your email for any communication from no-reply@fi.money

Note: Please cancel any existing mandates or auto-payments linked to your Federal Bank Savings Account linked with Fi. Fi or Federal Bank will not be responsible for any claims arising out of the same