Frequently Asked Questions

FAQarrow iconFrozen Accountarrow iconLEA-Related Account Freeze
LEA-Related Account Freeze
What if my account is still frozen after submitting an NOC?

If your account remains frozen:

  1. Ensure the NOC has been forwarded by the LEA to the Federal Bank at tmcomplaints@federalbank.co.in

Contact investigations@fi.care to confirm the status of your NOC and the current situation of your account.

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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