Frequently Asked Questions

FAQarrow iconFrozen Accountarrow iconGeneral Info About Account Freeze

General Info About Account Freeze

What types of freezes can occur?

There are three types of account freezes:

Credit Freeze: Prevents incoming deposits but allows the use of existing funds for transactions.

Debit Freeze: Restricts outgoing transactions, such as UPI transfers and debit card usage.

Full Freeze: Blocks all incoming and outgoing transactions, limiting account access completely.