Frequently Asked Questions

FAQarrow iconFrozen Accountarrow iconGeneral Info About Account Freeze
General Info About Account Freeze
What types of freezes can occur?

There are three types of account freezes:

Credit Freeze: Prevents incoming deposits but allows the use of existing funds for transactions.

Debit Freeze: Restricts outgoing transactions, such as UPI transfers and debit card usage.

Full Freeze: Blocks all incoming and outgoing transactions, limiting account access completely.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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