Frequently Asked Questions

FAQarrow iconFrozen Accountarrow iconAccount Freeze

Account Freeze

Why is my account frozen?

Your account may be frozen due to some unusual activities. This includes any unusual activity that may indicate potential fraud or violations of account policies.

For further details, please check your email for communication from no-reply@fi.money

Note: Please cancel any existing mandates or auto-payments linked to your Federal Bank Savings Account linked with Fi. Fi or Federal Bank will not be responsible for any claims arising out of the same