Frequently Asked Questions

FAQFrozen AccountAccount Freeze

Account Freeze

What if my account remains frozen after submitting documents?

If your account remains frozen:

Your case may still be under review, or the submitted documents may not meet internal compliance requirements.

Check your email for updates or further instructions regarding your case status.

Fi partners with the best to secure your money

ISO 27001:2022

Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.

Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.

Fi itself is not a bank and doesn’t hold or claim to have a banking license.

FAQFrozen AccountAccount Freeze

Account Freeze

What if my account remains frozen after submitting documents?

If your account remains frozen:

Your case may still be under review, or the submitted documents may not meet internal compliance requirements.

Check your email for updates or further instructions regarding your case status.

Fi partners with the best to secure your money

ISO 27001:2022

Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.

Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.

Fi itself is not a bank and doesn’t hold or claim to have a banking license.

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Frequently Asked Questions

Account Freeze

What if my account remains frozen after submitting documents?

Fi partners with the best to secure your money

Account Freeze

What if my account remains frozen after submitting documents?

Fi partners with the best to secure your money