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About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Account Freeze
How can I get my account unfrozen?
To unfreeze your account:
- Find the email from investigations@fi.care regarding account freeze
- Open the form link in the email, answer all required questions, and attach all required documents in the form.
Please note that providing answers to all required questions and attaching the necessary documents is essential for us to proceed with the investigation and resolve the account status.
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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