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About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Account Freeze
How can I close my account?
To close your account during an account freeze:
Email investigations@fi.care with the subject "Account Closure" and provide your alternate account details (Account Number, IFSC Code, Bank Name).
Complete the account closure checklist, which includes cancelling mandates, transferring any remaining balance, and disabling your UPI Lite linked to Federal Bank account on third-party UPI apps (e.g. GPay, Phonepe etc.).
Settle any pending Account Maintenance dues, etc.
Please Note:The account closure process will take 7 to 21 days from the date of your request.
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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