Your account closure request may be on hold if there are outstanding charges on your Federal Bank Savings Account linked to Fi (for example, debit card annual maintenance charges). These charges must be cleared before we can close your account.
Important to know about pending charges
The pending charge amount may change until your account reaches the final stage of the closure process. For this reason, the account is temporarily unfrozen only during the final closure step to allow settlement of the outstanding charges.
Please ensure that all other steps mentioned in your account closure email are completed first. Once these steps are completed, the account will be unfrozen so you can add funds and clear the pending charges.
Steps to add funds for pending charges: