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About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Forex
Why won’t DCC transactions receive a forex refund?
While our partner bank offers forex refunds on eligible international transactions based on the user's account plan, DCC (Dynamic Currency Conversion) transactions are an exception. With DCC, the merchant/ point of sale already applies the conversion from foreign currency to INR, removing the transaction from Federal Bank’s direct forex exchange processing. Due to this, neither Fi nor Federal Bank controls the forex rate applied to DCC transactions, making them ineligible for refunds.
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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