While our partner bank offers forex refunds on eligible international transactions based on the user's Fi Plan, DCC (Dynamic Currency Conversion) transactions are an exception. With DCC, the merchant/ point of sale already applies the conversion from foreign currency to INR, removing the transaction from Visa’s direct forex exchange processing, making them ineligible for refunds. Please note that the Bank charges a transaction processing fee at 1% for such DCC transactions (as opposed to applying a 3.5% forex markup charge and refunding the same (if eligible) for non-DCC transactions.
