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Frequently Asked Questions
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FAQ
Debit Card
Debit Card
Card Details & Access
How do I activate my Debit Card?
How do I view my card details?
Are the Physical and Digital Debit Card numbers the same?
How do I change or reset my Debit Card pin?
What is the name printed on my debit card?
Will I automatically get a physical debit card when I sign up on Fi?
What can I do with my digital Debit Card?
How do I request a new card?
Debit Card Transactions
I'm unable to transact or withdraw cash using my Debit Card
How do I use Card spending limits?
Are there any limits on my debit card spends?
Where can I see my debit card spends?
What is the exchange rate on international transactions?
Forex
What is Dynamic Currency Conversion (DCC)?
Why won’t DCC transactions receive a forex refund?
DCC vs. Forex: Why is Forex a Better Choice?
How do I still avail 0 Forex charges on international payments?
Charges
Is there a fee for getting the first Physical Debit Card?
Do I have to pay an Annual Fee (AMC) for my Physical Debit Card?
Is there any charge for a Digital Debit Card?
What are the charges for replacing a Physical Debit Card?
What are the ATM transaction charges in India?
What are the International ATM charges?
What are the charges if my Debit Card purchase is declined?
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