Frequently Asked Questions

FAQarrow iconDebit Cardarrow iconCard Details & Access
Card Details & Access
How do I activate my debit card?

There is a QR code on the box of the debit card. Open the Fi app, tap the QR code icon on the home screen and scan the code to activate your card.

related faq’s

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
Scan QR to get the Fi app