Frequently Asked Questions

Rewards
How does the 5X reward work?

When you spend at least ₹15,000 per billing cycle on your card you'll be racking up 5X rewards on your top 3 merchants of the month, which means 5 Fi-Coins for every ₹5 spent! 

Remember that the top 3 merchants belong to a list of curated brands or the 'Fi collection'. This list of  20+ curated merchants can change over time, so stay updated by checking the details on your Fi app. 

Note: Your top 3 merchants will be determined based on your spending in the billing cycle, and you'll get your Fi-Coins 10 days after your bill is generated.

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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