Frequently Asked Questions

Rewards
Do I get access to airport lounges through this card?

Yes, that’s the great news - as a cardholder, you can enjoy lounge access at select domestic airports once per quarter. It's just one of the many perks of being a cardholder with Fi! For more details around lounge access, please refer to the MITC document here.

If you need help, please contact Federal Bank directly through their dedicated support channels:

Toll-Free: 1800 296 1199

Email: federalficards@federalbank.co.in

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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