Frequently Asked Questions

Payments
How do I use my Credit Card online?

Follow these steps to start using your credit card for online payments:

  • Go to the ‘credit card controls’ screen in your Fi app
  • Tap on ‘card usage’
  • Make sure the option to use online is toggled to the ‘On’ position
  • Start using it for online purchases
related faq’s

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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