Frequently Asked Questions

Payments
How do I get a refund for the excess balance on my Credit Card?

By default, any excess balance amount on your credit card account will be adjusted against future purchases. In the event of any immediate necessity, you can reach out to Federal Bank directly through their dedicated support channels.

Toll-Free: 1800 296 1199

Email: federalficards@federalbank.co.in

Fi partners with the best to secure your money

Federal Bank
VISA
NPCI
PCI
EPIFI WEALTH
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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