Frequently Asked Questions

FAQarrow iconCredit Cardsarrow iconInterest, Fees and Charges
Interest, Fees and Charges
Why have I been charged for ‘Late payment’?

If you haven’t paid at least the minimum amount due on your credit card before the due date, then you will be charged a ‘late payment fee’. These late payment fees depend on the total amount due on your credit card bill. If you think you have incorrectly been charged this fee, then reach out to us, and we’ll sort it out.

For all things related to fees, go here.

Fi partners with the best to secure your money

Federal Bank
PCI
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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