About Us
Cards
Features
Pay with Fi
Automate
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Accounts
Salary Accounts
Scan QR to get the Fi app
About Us
Cards
Features
Pay with Fi
Automate
Rewards
Borrow
Accounts
Salary Accounts
Scan QR to get the Fi app
Frequently Asked Questions
Interest, Fees and Charges
Why are you charging me an additional fee for international transactions?
Using your Credit Card to transact in a foreign currency will attract a forex premium charge. This along with a GST is added to the transaction amount. Here’s how it works:
- Your transaction amount is converted to Indian Rupees (INR) on the settlement date, which could be different from the date of the transaction.
- If the foreign transaction is not done in USD (US Dollars), the amount will first be converted to USD, and then the USD amount will be converted to INR as per the rate provided by VISA. On this amount, a forex markup fee of 1% will be levied, and GST will be applicable on the markup fee.
- If this transaction is refunded or reversed, both the markup fee and GST charges will be refunded.
- A forex markup fee will also be levied in case of transactions done at merchants located in India but registered overseas.
Fi partners with the best to secure your money
ISO 27001:2013
Our partner bank hosts your Savings Account and follows all security standards per applicable regulations.
Your money is always safe with our banking partner - Federal Bank, is covered under the Deposit Insurance and Credit Guarantee Corporation Scheme. This insures your money up to ₹5 lakh.
Fi itself is not a bank and doesn’t hold or claim to have a banking license.
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